TekBay, an ISO/IEC Certified Cloud Consulting Company and an AWS Consulting Partner, helped Upaya City Cargo improve its AWS systems.
About The Customer
Upaya is a tech-enabled logistics service provider offering various intra-city and intercity delivery services. They provide an innovative tech platform that delivers quality logistics solutions to transform the way things move in Nepal.

Business Challenge
Earlier, Upaya hosted its applications on the VPS provider in Nepal. As it heavily relies on technology, the operational tasks entirely depend on the applications’ reliability, availability, and serviceability. To summarize, before AWS, Upaya faced the following:
- Complexity in creating well-managed VMs
- Flexibility to change without any local provider’s intervention
- Issues in upscaling and downscaling resources in response to traffic.
- Constant network outages at the data center impacted overall operations.
- Poor monitoring and analysis of the performance of the servers
Why Did They Choose TekBay?
For Upaya, AWS was an ease-of-use platform that served the requirement to create VMs as per the requirement. AWS provided the flexibility of upscaling and downscaling, and even autoscaling its operation in response to the traffic.
Being one of the advanced AWS partners in Nepal, Upaya chose TekBay as its AWS Partner. With its certified and competent team, TekBay offered assistance to improve Upaya’s IT systems and scale business requirements with significant cost benefits.
Solution Delivered
One of the major outputs Upaya wanted out of this project was to enhance the user’s serviceability. They wanted resilience in their operations, per the rate of incoming traffic & improved performance of their applications.
For this, we assisted Upaya in migrating its databases to AWS RDS along with the management of its applications on EC2. This enabled flexibility for their developers toward strategic alignment. Moreover, Upaya noticed the results of utilizing these solutions when their additional administrative overheads started declining.
Additionally, we worked with Upaya to create a better management of their AWS environments about efficiency, performance, & security. As Upaya started adapting various AWS services, we assisted in reducing future dependencies of Upaya’s internal team with TekBay.
For an effective knowledge transfer, we provided adequate training and workshops to help understand newly introduced AWS features and services. We further helped create respective training and education portals on AWS for Upaya.
AWS Services Used
Upaya leverages the following services offered by AWS to build a resilient and automated architecture.
- Amazon EC2 (Elastic Cloud Compute)
- Amazon ECS (Elastic Container Service)
- Amazon RDS (Relational Database Service)
- Amazon EBS (Elastic Block Store)
- Elastic Load Balancing
- Route 53
- WAF (Web Application Firewall)
- CloudWatch
- Amazon Textract
- Database Migration Service
Business Benefits
Upaya, with TekBay, achieved a successful database migration from VPS to AWS Cloud. Through this collaboration, Upaya was able to create tailored solutions for its specific flexibility, scalability, and performance needs.
With AWS and TekBay, Upaya was able to achieve:
- High flexibility in the development and operations team
- Auto-scaling and high availability of their applications
- Improved application performance with 0% downtime
- Reduction of compute and storage costs
- Improved cloud management with continuous monitoring and performance tracking
