System Engineer (Mid-Level) - 1

About Us

We deliver innovative solutions that drive business transformation by streamlining operations, accelerating growth, and ensuring long-term success. From AI and cloud services to cybersecurity and custom application development, TekBay Digital Solutions LLC empowers your business to innovate and thrive in a constantly evolving digital landscape. We manage, optimize, and future-proof your IT infrastructure to help you stay ahead of the curve.

Job Responsibilities

The Mid-Level System Engineer is responsible for ensuring the reliability, availability, performance, and scalability of systems and infrastructure. This role involves managing production environments, proactively identifying and resolving technical issues, and collaborating closely with cross-functional teams to maintain stable, secure, and efficient services.

As a Mid-Level System Engineer, your responsibilities would typically include:

• Own and resolve complex production incidents across applications, Kubernetes, cloud, networking, and virtualization layers
• Participate in on-call rotations and lead incident resolution and post-incident reviews
• Design and improve monitoring, alerting, and observability across infrastructure and services
• Automate operational tasks using Python, Go, Bash, and CI/CD pipelines
• Perform capacity planning across cloud, Kubernetes, and virtualized environments
• Collaborate with development teams to design highly available, performant systems
• Apply SRE best practices such as SLIs, SLOs, and error budgets

Required Skills & Experience

• 3+ years of production experience with Linux systems
• Strong experience supporting large-scale web or SaaS platforms
• Proficiency in at least one programming language: Python, Go, Java, C/C++, or Ruby
• Hands-on experience with Kubernetes in production
• Strong understanding of networking fundamentals and traffic flows
• Experience with KVM-based virtualization and Linux hypervisors
• Working knowledge of OpenStack private cloud environments
• Experience with Infrastructure as Code (Terraform / CloudFormation)
• Experience operating workloads in AWS (preferred) or other public clouds
• Understanding of distributed systems and failure modes

Monitoring, Automation & Tooling:

• Prometheus, Grafana, ELK/OpenSearch, Datadog, or similar
• CI/CD: Jenkins, GitHub Actions, GitLab CI, ArgoCD
• Configuration management and automation: Ansible, Bash, Python, Go
• Version control with Git

Networking, Virtualization & Cloud:

• Deep understanding of TCP/IP, DNS, HTTP/S, TLS, proxies, and load balancing
• Experience debugging network performance issues and traffic routing
• Experience with KVM, hypervisors, and VM performance tuning
• Familiarity with OpenStack components (Nova, Neutron, Cinder)
• Knowledge of oversubscription, NUMA, and capacity management strategies

Soft Skills & Mindset:

• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Ownership mindset and bias toward automation
• Comfortable working with globally distributed teams

Academic Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• Master’s degree preferred but not mandatory

Why Join Us?

TekBay is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We carefully select candidates, test them for technical competency, and emphasize communication skills.

Core Benefits:

• Five-Day Workweek: Enjoy weekends off, promoting work-life balance compared to the usual six-day workweek in Nepal.
• Office Perks: Stay energized with unlimited snacks, coffee, and wholesome meals throughout the day.

Leave Policies for full-time employees:

• 18 Days Annual Leave
• 12 Days Sick Leave
• 6 Days Period Leave
• Paid leave during probation period

Bonuses and Allowances:

• Anniversary Bonuses: Celebrate milestones with special rewards.
• Festival Bonuses: Extra financial support during festive seasons.

Professional Growth and Development:

• Higher Education Discount: Through our partnerships with education industry partners, employees get discounts on further education.
• Paid Training and Certifications: Access fully funded courses and certifications

Workplace Culture:

• International Standards: Experience a diverse and inclusive workplace with global benchmarks.
• Team Building Activities: Regular events to boost collaboration and camaraderie.
• Referral Bonus: Earn rewards for bringing talented individuals into our team.

How To Apply?

We're constantly seeking exceptional individuals eager to bring their impressive talents to our team. If you're a dynamic force of skill and enthusiasm, join us in shaping our team's success. To apply, simply send your updated resume to careers@tekbay.digital.