Privacy Policy

TekBay Digital Solutions Pvt. Ltd. and TekBay Digital Solutions LLC (collectively, “TekBay”, “we”, “our”, or “us”) are committed to protecting the privacy and personal data of individuals who interact with our website, services, and digital platforms.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website and related services that link to this policy (collectively referred to as the “Site”).

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with the practices described here.

Collection of Personal Information

When you visit or interact with the TekBay website, we may collect certain personal information that you voluntarily provide to us. This may occur when you:

• Contact us through the forms on our website
• Subscribe to newsletters or updates
• Register for webinars, events, or training programs
• Request information about our services or solutions
• Apply for employment or partnership opportunities
• Participate in consultations or assessments

The personal information collected may include:

• Name
• Email address
• Phone number
• Company name
• Job title or professional information
• Technical or project-related information
• Any other information you choose to provide

We collect this information to:

• Respond to inquiries
• Deliver requested services and solutions
• Manage client relationships
• Conduct recruitment and hiring processes
• Provide updates about services, training, or events
• Improve our solutions, operations, and customer experience

Use of Personal Information

TekBay uses personal information for legitimate business and operational purposes, including:

• Providing cloud, AI, DevOps, cybersecurity, analytics, and digital transformation services
• Responding to customer support requests
• Managing client engagements and communications
• Conducting recruitment and onboarding activities
• Sending updates, newsletters, and service announcements
• Improving website functionality and user experience
• Monitoring infrastructure security and system reliability
• Performing analytics and operational reporting
• Supporting compliance and internal administrative activities

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Log Data and Technical Information

Whenever you access our website, our servers may automatically collect certain technical information related to your visit. This information may include:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Referring URLs
• Pages visited
• Time and date of access
• Usage statistics and interaction data

This information is collected for analytics, operational monitoring, security, troubleshooting, and service optimization purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and improve the functionality of the Site.

Cookies help us:

• Remember user preferences
• Analyze website traffic and engagement
• Improve website performance
• Understand visitor behavior
• Optimize marketing and communication efforts

Users may modify browser settings to decline cookies; however, some parts of the Site may not function properly if cookies are disabled.

Third-Party Service Providers

TekBay may engage trusted third-party service providers to support our operations and service delivery. These providers may assist with:

• Website hosting
• Cloud infrastructure
• Analytics and monitoring
• Communications and marketing
• Recruitment systems
• Security and compliance tools
• Customer relationship management platforms

In some cases, these providers may process personal information on our behalf solely for authorized business purposes. All providers are expected to maintain confidentiality and appropriate security safeguards.

Cloud Infrastructure and International Data Processing

As a global technology and digital transformation company, TekBay utilizes cloud infrastructure and third-party platforms to deliver services and operate business systems.

Personal information may therefore be transferred to, processed in, or stored in data centers located in countries outside your country of residence, depending on the technologies and providers used.

By submitting personal information through our website or services, you acknowledge and consent to such international data transfers and processing. We take reasonable measures to ensure that appropriate safeguards are implemented to protect personal information during such transfers.

Data Security

TekBay implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or from our systems.

Links to External Websites

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by TekBay.

We are not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party services they access.

Data Retention

TekBay retains personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Examples include:

• Recruitment-related information retained for future hiring consideration
• Client communication records retained for service continuity
• Newsletter subscription information retained until unsubscribed

User Rights and Choices

Depending on applicable laws and regulations, individuals may have rights regarding their personal information, including the right to:

• Request access to personal data
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where processing is based on consent

Requests related to personal data may be submitted using the contact information below, and we will make reasonable efforts to respond in accordance with applicable laws.

Updates to This Privacy Policy

TekBay may update this Privacy Policy periodically to reflect changes in:

• Services and technologies
• Legal or regulatory requirements
• Business operations
• Data handling practices

Updated versions will be published on this page and will take effect immediately upon posting. Users are encouraged to review this Privacy Policy periodically.

Contact Information

For questions regarding this Privacy Policy or data protection matters, please contact us at info@tekbay.digital.

TekBay Digital Solutions Pvt. Ltd.

New Delhi, India

TekBay Digital Solutions Pvt. Ltd.

Ekantakuna, Lalitpur, Nepal

TekBay Digital Solutions LLC

Denver, Colorado, USA